Terms & Conditions

Welcome to De Collestia. These Terms & Conditions govern your use of our website and the purchase of products from our store.

By using our site or placing an order, you agree to be legally bound by the terms below.

1. General Information

2. Order Acceptance

  • Orders placed on our website are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order at our sole discretion, especially in cases of suspected fraud, pricing errors, or unavailability.

3. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change at any time without notice.
  • We only accept Cash on Delivery (COD) at this time.

4. Delivery

  • Delivery time is typically 3–5 working days.
  • You are responsible for providing accurate delivery details.
  • We are not responsible for delays caused by courier services or incorrect addresses.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in original condition.
  • Refunds will be processed after inspection via bank transfer or exchange as per customer request.

6. Intellectual Property

  • All images, logos, and content on www.decollestia.com are the property of De Collestia.
  • You may not use or reproduce any content without written permission.

7. User Conduct

By using our site, you agree:

  • Not to misuse our services.
  • Not to attempt unauthorized access or introduce malicious code.
  • Not to place false or fraudulent orders.

8. Limitation of Liability

  • De Collestia is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
  • Product colors may vary slightly due to screen differences.

9. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be handled under local jurisdiction.

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